Research Results: Undergraduate User Interviews (1 of 7)

Project details:   User Experience Project ID: UX-111C Interview Analysis & Presentation (Undergraduate Interview S1) Purpose: To understand ways in which users approach and execute research projects with a slight focus on Virgo article searching. Also, to test library staff … Continue reading

Research Results: Dissatisfied Virgo User Interviews

Project details: User Experience Project ID: UX-111D Dissatisfied Virgo User Interviews Purpose: To better understand the underlying causes of negative Virgo rankings expressed in the User Survey. Stakeholders:┬áLibrary Public Services, Virgo Services Team, Web Services Team, Ask a Librarian web … Continue reading