Preliminary Thoughts on LibGuides Usability

Thanks to Steven Villereal for sharing this assessment of LibGuides from the University of Chicago Library. As we revisit our own guides in light of implementing v2, I was struck by a number of findings that align with other usability … Continue reading

Search is No Substitute for Good Site Architecture

“Well, if they can’t find it, users can just do a search, right?” I’ve heard this comment enough in meetings that it’s worth reviewing why a site search should not be the solution to bad information architecture. The Nielsen/Norman Group … Continue reading